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Monday, 10 May 2010
Calling on the call centre
Last week, those of us from trademarkDM who work on HOSTPLUS spent some time hanging out at their call centre.
Known in the industry as one of the secrets of their success, the HOSTPLUS call centre has a reputation for delivering excellent service. So it was a real eye-opener for us to see them in action.
We also gained a deeper understanding of how things work at HOSTPLUS. All the better to keep producing great work for them.
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THE DM GROUP is an independent communications group offering a growing suite of complementary marketing disciplines. Current members of THE DM GROUP include…
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